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METAFORIX MAIL
Volume 2, Issue
1 August 10, 2001
Sites and
insights for the Information Age
This month
marks the 20th anniversary of the IBM personal computer and the 20th anniversary
of MTV, along with a media milestone on a somewhat smaller scale: With
this issue, Metaforix Mail begins its second year of publication.
We thank our readers, old and new. If this issue contains a piece that
a friend or colleague would appreciate, we hope you will pass the issue
along and invite that person to join us as a subscriber.
CONTENTS
AT A GLANCE:
ON
MY MIND: "On (Not) Getting By in America"
INFORMATICON: Privacy as Competitive Advantage
MEDIA: Death and Dying
METAFORIX MAIL ARCHIVES
SITE
OF THE WEEK:BPubs.com
CYBERSPEAK: Distributed Computing
ON MY MIND
[From the Editor]
Reality
Testing
Have
you ever really considered what it's like to be one of America's "working
poor"? Not just in an abstract, conceptual sense. Not even from the perspective
of social status or the field of realistically available opportunities.
I'm talking about the day-to-day logistics of making sure you have a paycheck,
a place to sleep, and regular, reasonably nutritious meals.
Journalist and social critic Barbara Ehrenreich has not only thought about
this subject -- she has researched and written a riveting and profoundly
disturbing book about it. Nickel
and Dimed: On (Not) Getting By in America paints a vivid picture
of a world that is all around us, yet strangely absent from our literal
and virtual screens in this age of information overload. I've been haunted
by the book since I finished it.
The book, which originated as a magazine article, was conceived one day
in 1998 at a luncheon meeting between Ehrenreich and Lewis Lapham, editor
of Harper's. The conversation turned toward one of Ehrenreich's
long-standing interests, poverty. Four million unskilled women were about
to feel the impact of welfare reform. How, Ehrenreich and Lapham wondered,
would these women get by on jobs paying $6 to $7 per hour?
Ehrenreich, a physically fit PhD biologist on the far side of 55, had
climbed from a solid blue-collar background to a solid perch in the upper
middle class. Almost before she knew it, she had agreed to test for herself
what all her reading and personal calculations suggested about low-income
life in 21st century America: Survival without government subsidies at
an entry-level wage would be next to impossible.
Ehrenreich's plan was to work at an unskilled entry-level job for one
month in each of several settings. Her goal was to have enough money at
the end of the month to pay a second month's rent.
Hoping to discover some hidden economies or hitherto unreported upsides
of life as a working poor American, Ehrenreich embarked on the project.
She adopted several rules designed to simulate the decisions of people
genuinely thrust into the circumstances she had artificially created.
In seeking entry-level employment, she would present herself as a divorced
homemaker re-entering the workforce after a long absence. She would not
disclose her previous education or work experience. In each of the several
locations, she would take the highest-paying job offered to her and do
her best to keep it. And she would take the cheapest housing accommodations
available, within "acceptable limits of safety and privacy."
In addition, Ehrenreich made choices to serve her journalistic purposes
and to establish a personal safety net: She would always have a "Rent-a
Wreck" car, paid for apart from her earnings, so as not to write "a story
about waiting for buses." If she could not pay for shelter, she would
terminate the project. If she could not pay for food, she would "dig out
her ATM card and cheat."
Ehrenreich was well aware of the advantages she brought to this "experiment."
She was white, a native speaker of English, had no young children, and
enjoyed excellent health. She had no illusions about really "experiencing"
poverty. She was just a "visitor" who could return to real life at the
end of the project, or even sooner.
Over the duration of the project, Ehrenreich worked in a town outside
Key West, FL, in Portland, ME, and in Minneapolis, MN. She lived in trailers,
residential motels, and other unsavory quarters: expensive, dirty, poorly
maintained, vermin-infested, lacking privacy, and/or physically unsafe.
Most of these were too costly on her entry-level wages, even while she
was working two jobs.
Ehrenreich worked as a waitress, a hotel maid, a nursing home aide, a
house cleaner, and a ladies' wear "associate" at Wal-Mart. She and her
co-workers suffered indignities on a daily basis: insultingly transparent
pre-employment "personality" tests, drug tests that failed to detect cocaine
or heroin but picked up marijuana used weeks before, work uniforms designed
without pockets to discourage theft, and policies that failed to provided
needed breaks for water or to use the bathroom. Some employers routinely
withheld employees' meager initial paychecks until they left the job.
For people who had recently paid security deposits and rent, this represented
a major hardship.
Although a number of Ehrenreich's co-workers lived with other adults who
shared expenses, many also had young children, exceedingly cramped spaces,
and higher expenses to contend with. Some came to work obviously ill,
worked through painful injuries rather than forfeit a day's pay, and refused
health insurance even when it was available because the employee's share
of the premium was simply unaffordable. Others indulged in daily "pornographic"
food fantasies or became faint with hunger before the end of their shifts.
Still others lived in their cars or vans.
Ehrenreich terminated her project in Minneapolis, after gingerly suggesting
to some Wal-Mart co-workers that perhaps they needed a union to represent
their interests. She had calculated that her current exhorbitantly priced
housing in the "worst motel in the United States," combined with her inadequate
wages at Wal-Mart, would leave her penniless within a week.
Worse, she had realized that her job -- endlessly returning carts full
of clothes to their proper places -- was, like many other low-wage jobs,
numbingly repetitive. After several weeks at Wal-Mart, she felt "several
years older than when [she] started." Even the knowledge that she would
soon be returning to the "variety and drama" of her real life failed to
sustain her from "moment to moment."
What did Ehrenreich -- whose politics admittedly lean toward the left
-- learn from her experience?
- Contrary to the expectations of some of her "real-life" acquaintances,
her co-workers and supervisors "couldn't, uh ,tell" that she was
different (i.e., superior) as a result of her education. Ehrenreich observed
that "low-wage workers are no more homogeneous in personality or ability
than people who write for a living, and no less likely to be funny or
bright. Anyone in the educated classes who thinks otherwise ought to broaden
their circle of friends."
- "No job, no matter how lowly" -- or boring -- "is truly unskilled."
Ehrenreich's PhD was useless when it came to learning the lingo, the tools,
the skills, and the culture. And all of her jobs were physically demanding,
to the bargain.
- It was much easier to do well in the job department than in the survival
department. Despite Ehrenreich's best efforts, the only time she came
close to making ends meet was when she was working seven days a week.
It was crystal clear to her that "wages are too low and rents too high."
- A bit of research confirmed for Ehrenreich that the official poverty
level does not in any way account for housing. "Poverty" is officially
calculated as it was in the early 1960s: a "bare-bones" food budget for
a given size family, multiplied by three, equals the poverty level. Even
at that time, food represented 24% -- not 33% -- of the average family
budget. By 1999, food accounted for just 16% of the budget, while housing
had risen from 29% to 37%. In Ehrenreich's view, this makes using food
as the basis for the poverty level as arbitrary as using "comic books
or dental floss," and the official U.S. poverty rate of 13% a "soothing"
fiction.
In the concluding chapter of her book, Ehrenreich discusses the political
and workplace implications of these observations and the factors that
make the working poor invisible to the middle class and the wealthy. When
poor people were on welfare, it was easier to criticize their "dependency"
and to view them with "disapproval and condescension." Now that the poor
are working, she asks, how should we feel about them?
To readers who may be thinking "Guilty," Ehrenreich says,"Guilt doesn't
go anywhere far enough; the appropriate emotion is shame -- shame at our
own dependency . . . on the underpaid labor of others." Ehrenreich
sees the working poor as the "major philanthropists" of our society. After
reading her book, I can only agree.
Your comments are welcome. Please e-mail Lois
C. Ambash, Editor editor@metaforix.com
INFORMATICON
[a
provocative quote, statistic, or piece of data]
Why You
Should Care About Privacy, Even If Your Customers Don't
"Experts
say that consumers just don't care [about privacy]. That means that any
business in America can dine out on a smorgasbord of consumer information,
and most U.S. consumers will make very little fuss. With such a laissez-faire
attitude, it's not surprising to find that many companies don't make user-friendly
privacy practices a top priority. After all, why should corporate America
make it easy for consumers to exercise control of personal information if
nobody's complaining and it's more profitable to do the opposite?
"Well, because it's beginning to look as if the unregulated collection of
consumer information is nearing an end. Experienced rabble-rousers such
as Ralph Nader are joining the fray, and if he doesn't get to your customers,
the government may. As the rumble of congressional debate over privacy grows
louder -- joined by the threat of privacy-related lawsuits -- smart companies
aren't waiting for Congress to mandate consumer- friendly privacy policies.
"They're making privacy a competitive advantage right now."
Daintry Duffy, "Get Ready for the Privacy Backlash," Darwin,
8/01.
MEDIA
[a recent news article, feature, or opinion piece]
Each Dysfunctional
Family Is Dysfunctional In Its Own Way
"The
Sopranos", HBO's critically acclaimed series about a mobster's dysfunctional
family and his death-centered family business, has been followed in the
current season by "Six
Feet Under". In this case, the family business is a funeral parlor
where the dysfunctional family not only makes its living, but also makes
its home.
In a recent piece in the Washington Post, funeral director, essayist,
and poet Thomas
Lynch offers a unique perspective on the series. From Lynch's vantage
point as a real-life second-generation funeral director, creator Alan
Ball (writer of the Oscar-winning film "American Beauty") has done an
excellent job of capturing the competing strands in the "business of death."
The series succeeds in getting viewers to confront the tensions between
"the tendency to prettify the dead, with cosmetics and euphemism" and
the call "to dispose of them, by quickie cremation in the name of convenience
and cost efficiency."
As a regular viewer, I'm struck by another contradiction: Ball's attempts
to demystify the rituals of death stand in vivid contrast to the network
of secrets within the family. The secrets are kept by tacit common agreement,
until accidents, or the callous or casual remarks of outsiders, force
the family to confront them.
These alternations between reality and unreality, secrecy and confrontation,
came to mind when PBS recently rebroadcast "Dying
to Be Thin," a documentary on eating disorders that originally aired
last December. In addition to exploring scientific explanations and medical
treatement options for anorexia and bulimia, this episode of the Nova
series captures the media, social, and professional pressures that contribute
to the spread of these life-threatening conditions -- not only among young
white women, but also among minority women and among men. (To watch this
program on line, follow the link above.)
The business of death, the business of thin, the business of illusion,
the business of concealment, the business of striving after the ever-changing,
unattainable ideal: Sometimes it seems that the media's function is to
keep us connected in one big, dysfunctional family. Programs like these
offer evidence that the connection can be much more positive and meaningful
than that.
METAFORIX
MAIL ARCHIVES
Access previous
issues of Metaforix Mail by date by visiting our archives. Or use the
search box on any page of the Metaforix site (www.metaforix.com)
to search by keywords.
SITE
OF THE WEEK
Free Subscriptions
to Business Magazines
BPubs.com
bills itself as "the Business Publications Search Engine" -- and it's not
a bad place to start searching for general business articles. But the site
is most useful as a one-stop gateway to free trade publications for "qualified
BPubs visitors."
Many of the publications deal with Internet and information-related topics,
but many other subjects are covered, as well. If you find a magazine you
wish to receive, you fill out an online form which is then submitted to
the publisher, who determines whether you are a qualified subscriber.
"Qualification" is generally based on your profession and on whether you
are in a position to recommend the products discussed and advertised in
the publication. My experience has been that so long as I am willing to
part with data about my position and my business, I am deemed qualified,
even if I am unlikely ever to purchase the products in question.
I receive several of the publications listed on the site and find them consistently
useful. Others have proven less useful and I have dropped them.
Depending on your views about sharing data online, this site may be worth
a look. To check it out, go to:
http://bpubs.tradepub.com
CYBERSPEAK
[The vocabulary of the information age]
Power
Sharing
Distributed
computing is a technology that allows large computing tasks, once reserved
for expensive supercomputers, to be shared among thousands of personal computers
during the brief times when they would otherwise remain idle. A personal
computer that is hooked up to the Internet and loaded with special software
can be assigned portions of projects ranging from biomedical research to
economic modeling to the search for extraterrestrial life.
The distributed computing task is performed during the fractions of seconds
between keystrokes or at times when a screensaver appears. In some cases,
individuals voluntarily participate as a contribution to scientific research;
in others, commercial enterprises pay small amounts to individuals for the
use of their processors and charge large amounts to corporate and other
clients.
Distributed computing is not without its problems, including the development
of viable commercial models and the increased potential for spreading computer
viruses. However, as Internet analyst Neal Goldman of the Yankee Group notes,
"It's a first in the world of technology that companies are actually borrowing
from the masses and reselling it to corporations."
Sources consulted: David Lipschultz, "Letting
the World Plug Into Your PC, for a Profit". The New York Times,
6/3/01, and Alexandra Stikeman, "Calling
All PCs", Technology Review, May, 2001.
Please
note that the links contained in Metaforix
Mail are current as of the time of publication. Some of them may no longer
be operative at the time you access past issues.
BACK
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To
Volume 1, Issue 48 July 27, 2001
To Volume 2, Issue 2 August 27, 2001
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